Terms & Conditions

Welcome to Meraki Beauty Boutique. By booking an appointment with us, you agree to the following terms and conditions:

1. Appointments

1. All appointments must be booked in advance, either by phone, online, or in-person.
2. A deposit may be required to secure your booking for certain treatments, and this will be communicated to you at the time of booking.

2. Late Arrivals

1. If you arrive late for your appointment, we will do our best to accommodate you, but please note that your treatment time may be shortened to ensure that we stay on schedule for our next client.
2. If you arrive more than 15 minutes late, we may need to reschedule your appointment, and a cancellation fee may apply.

3. Cancellations and No Shows

1. Credit card details will be taken to secure booking. Cancelations with less than 24 hours will be charged 40% of the treatment price.
2. No shows will be charged 40% of the treatment price.

4. Deposits and Payments

1. A non-refundable deposit may be required for certain treatments at the time of booking. This will be deducted from the final cost of the treatment.
2. Payment is due in full at the end of each treatment. We accept cash, card payments, and other specified payment methods.
3. We do not accept refunds on any courses brought.

5. Health and Safety

1. Please inform us of any allergies, medical conditions, or medications you are taking prior to your treatment.
2. If you are pregnant or have any underlying health conditions, please check with your doctor before booking certain treatments, such as aromatherapy, facials, or body treatments.

6. Gift Vouchers

1. Gift vouchers are non-refundable and valid for 6 months from the date of purchase.
2. Gift vouchers cannot be exchanged for cash, and no change will be given for partial use.
3. If the total value of the voucher is not used in a single treatment, the remaining balance will be kept on file for future use.

7. Aftercare

1. Aftercare advice is provided for each treatment, and we recommend following the guidelines to ensure the best results and prevent complications.
2. Meraki Beauty Boutique is not responsible for any adverse effects or reactions resulting from failure to follow aftercare instructions.

8. Privacy and Data Protection

1. We value your privacy and take appropriate measures to protect your personal information. Any personal data collected will be used only for booking and treatment purposes.
2. By using our services, you agree to allow us to retain your information for customer service purposes.

9. Behaviour and Conduct

1. We ask all clients to be respectful and considerate of other guests and staff at all times.
2. We reserve the right to refuse service to anyone who displays inappropriate behaviour or is under the influence of alcohol or drugs.

10. Liability

1. We strive to provide the best possible service, but we cannot be held liable for any adverse reactions or injuries resulting from treatments provided at Meraki Beauty Boutique, provided these reactions are not caused by negligence on our part.

11. Changes to Terms & Conditions

1. Meraki Beauty Boutique reserves the right to modify or update these terms and conditions at any time. Clients will be notified of any significant changes.